FAQs – Wildflower Boarding Kennel

1. What products do you sell?

Wildflower Boarding Kennel offers a wide range of quality pet products, including:

Best Sellers
Cat Clothes
Dog Clothes
Toys
Accessories
Trending Pet Products

Our inventory is regularly updated with new and popular items for cats and dogs.

2. Where are you located?

Our business is located at:

Wildflower Boarding Kennel
5791 Co Rd 16
Wauseon, OH 43567
United States

3. Do you ship throughout the United States?

Yes. We currently ship to addresses within the United States.

4. How long does shipping take?

Orders are typically processed within 1–2 business days.

Estimated delivery times are:

Standard Shipping: 3–7 business days
Expedited Shipping (when available): 2–3 business days

5. How can I track my order?

Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number so you can monitor your package.

6. What payment methods do you accept?

We accept secure payments through:

Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay

7. What is your return policy?

We offer a 30-Day Return Policy.

Items must be unused, in their original condition, and returned with their original packaging. Please review our Refund and Returns Policy for complete details.

8. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include your order number along with clear photos of the item so we can resolve the issue quickly.

9. Can I cancel my order?

Orders may be canceled before they are processed for shipment.

If your order has already been shipped, you may request a return after receiving the package according to our Return Policy.

10. How do I contact customer support?

You can reach our customer support team using the information below:

Phone: +1 (419) 337-4424

Email: support@wildflowerkennel.com

Our team will respond as quickly as possible during normal business hours.

11. Is my payment information secure?

Yes.

All payments are processed through secure, encrypted third-party payment providers. Wildflower Boarding Kennel does not store your complete credit or debit card information.

12. Do you sell products for both dogs and cats?

Absolutely.

We offer clothing, toys, accessories, and other essentials for both dogs and cats, with new products added regularly.

13. Do you offer discounts or promotions?

Yes. We occasionally offer seasonal promotions, special discounts, and featured deals. Visit our website regularly to stay updated on the latest offers.

14. What if I entered the wrong shipping address?

Please contact us immediately if you notice an incorrect shipping address. If your order has not yet been processed, we’ll do our best to update the address before shipment.

15. How can I contact you?