Shipping Policy

Effective Date: June 2026

Thank you for shopping with Wildflower Boarding Kennel. We are committed to providing a reliable and efficient shipping experience for every customer. Please review our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after payment has been successfully confirmed.
  • Orders are processed Monday through Friday, excluding weekends and public holidays.
  • During peak shopping periods or promotional events, processing times may be slightly longer.

Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.

Estimated Delivery Time

Once your order has been shipped, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping (if available): 2–3 business days

Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Carriers

We partner with trusted shipping providers, including:

  • USPS
  • UPS
  • FedEx

The carrier used for your order will depend on your shipping address, package size, and availability.

Shipping Costs

Shipping charges are calculated during checkout based on your order size, weight, and delivery destination.

From time to time, we may offer promotional free shipping on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment’s progress.

If you do not receive your tracking information within 48 hours after shipment, please contact us.

Incorrect Shipping Information

Please ensure your shipping address is accurate before submitting your order.

Wildflower Boarding Kennel is not responsible for delays or additional shipping charges caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us within 7 days of the delivery date.
  • Include your order number and photos (if applicable).
  • We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Delivery Delays

While we strive to deliver orders on time, Wildflower Boarding Kennel cannot guarantee delivery dates due to circumstances beyond our control, including:

  • Severe weather
  • Carrier service interruptions
  • Natural disasters
  • High shipping volumes
  • Other unexpected events

Contact Us

If you have any questions regarding shipping, please contact us:

Wildflower Boarding Kennel
5791 Co Rd 16
Wauseon, OH 43567
United States

Phone: +1 (419) 337-4424

Email: support@wildflowerkennel.com

We appreciate your business and thank you for choosing Wildflower Boarding Kennel for your pet supplies.